Terms & Conditions

1. Definitions

The following terms carry the meanings set out below wherever they appear in this document:

• "Agreement" means these Terms & Conditions, together with our Privacy Policy and Cookie Policy.
• "Service" means any educational session, workshop, information session, or programme offered by Famora, whether attended in person or accessed through our website.
• "User" means any individual who visits our website, enquires about our programmes, or participates in a session.
• "We / Us / Our" means Famora, operating from 118 Surawong Road, Bang Rak, Bangkok 10500, Thailand.
• "Content" means all written materials, worksheets, templates, session plans, exercises, and other resources provided as part of a Service.
• "Website" means the Famora website accessible at https://famorai.blog.

2. Acceptance of Terms

By accessing our Website or submitting an enquiry for any Service, you confirm that you have read, understood, and agree to be bound by this Agreement. If you do not agree, please do not use our Website or participate in our Services.

• You must be at least 18 years of age to use our Services or submit an enquiry.
• You confirm that you have the legal capacity to enter into a binding agreement under Thai law.
• Where you submit an enquiry on behalf of another individual, you confirm you have their consent to do so.

3. Service Description

Famora offers educational programmes and informational sessions in the area of family communication and cooperative planning. All content is educational and reflective in nature. Nothing provided through our Services constitutes professional advice of any kind.

• Services are available to adults residing in or able to travel to Bangkok, Thailand.
• Sessions are conducted in English unless otherwise stated at the time of enrolment.
• We reserve the right to modify, reschedule, or discontinue a Service with reasonable notice.

4. Enrolment

Participation in any session is confirmed only upon our written acknowledgement following receipt of an enquiry. Submitting a contact form does not guarantee a place.

• Places are allocated on a first-come, first-served basis and are subject to availability.
• You are responsible for ensuring that the contact details you provide are accurate.
• Famora may decline or cancel an enrolment at its discretion, in which case any amount paid will be refunded in full.

5. User Responsibilities

When using our Website or participating in a Service, you agree to:

• Provide accurate and truthful information in any form or enquiry.
• Treat facilitators and other participants with respect throughout all sessions.
• Not record, photograph, or share session materials without the express written permission of Famora.
• Not use our Website or Services for any unlawful purpose.
• Not attempt to copy, reproduce, or distribute Content without written authorisation.
• Not submit enquiries on behalf of a minor without parental or guardian consent.

6. Intellectual Property

All Content provided through our Services, and all material published on our Website, is the intellectual property of Famora unless otherwise stated. You are granted a limited, non-exclusive, non-transferable right to use Content for personal, non-commercial purposes only.

• You may not reproduce, distribute, or adapt Content for commercial purposes without written permission.
• Famora's name, logo, and branding may not be used without prior written consent.
• Any feedback or suggestions you share with us may be used by Famora without obligation to you.

7. Payment Terms

Fees for each Service are listed in Thai Baht (฿) and are as follows:

• Family Communication Workshop — ฿3,650 per participant
• Mediation-Support Information Session — ฿7,650 per participant
• Co-Coordination Skills Programme — ฿11,220 per participant

Payment details and accepted methods will be confirmed at the time of enrolment. Fees are due prior to the start of any session unless alternative arrangements have been agreed in writing.

Refund Policy

• Cancellations made more than 7 days before a session: full refund.
• Cancellations made 3–7 days before: 50% refund.
• Cancellations made fewer than 3 days before: no refund, though you may transfer your place to another person with notice.
• If Famora cancels a session, a full refund will be issued.

8. Programme-Specific Terms

Family Communication Workshop

A single group session. Materials and exercises provided are for personal home practice only. The session is educational and does not constitute counselling or advice on any personal situation.

Mediation-Support Information Session

An informational session covering general communication processes. No advice is given on individual disputes, and the session does not create any professional relationship of any kind between Famora and participants.

Co-Coordination Skills Programme

A multi-week skills programme. Attendance at all sessions is encouraged for the best learning experience. Missed sessions cannot typically be individually compensated, though session materials will be shared for personal review. Templates and planning resources are provided for personal use only.

9. Disclaimers

Our Services are provided for educational and informational purposes only. Famora makes no representation that participation in any programme will produce a particular outcome for any individual or family situation.

• Nothing in our sessions or materials constitutes legal, psychological, financial, or medical advice.
• Our Website and Content are provided "as is" without warranties of any kind.
• We do not guarantee the accuracy or completeness of any third-party resources referenced in sessions.

10. Limitation of Liability

To the fullest extent permitted by Thai law, Famora's total liability for any claim arising from your use of our Services shall not exceed the amount you paid for the specific Service in question.

• Famora is not liable for indirect, incidental, or consequential loss of any kind.
• We are not liable for events beyond our reasonable control, including natural events, government actions, or public health emergencies.

11. Indemnification

You agree to indemnify and hold harmless Famora, its staff, and facilitators from any claim, loss, or expense arising from your breach of this Agreement, your misuse of our Services, or your violation of the rights of any third party.

12. Termination

Famora may withdraw access to its Services at any time if you breach this Agreement. You may withdraw from any programme by notifying us in writing, subject to the refund policy in Section 7. Terms that are relevant to ongoing obligations (such as intellectual property and indemnification) remain in effect after termination.

13. Dispute Resolution

This Agreement is governed by the laws of the Kingdom of Thailand. In the event of a dispute, we encourage you to contact us first at [email protected] so we can seek an informal resolution. If informal resolution is not possible, disputes shall be subject to the jurisdiction of the courts of Bangkok, Thailand.

14. General Provisions

• Entire Agreement: This Agreement represents the complete understanding between you and Famora regarding the use of our Services.
• Severability: If any provision is found unenforceable, the remaining provisions continue in full effect.
• Waiver: Failure to enforce any provision does not constitute a waiver of the right to enforce it in the future.
• Assignment: You may not assign your rights under this Agreement without prior written consent from Famora.
• Notices: Any formal notices to Famora should be sent to [email protected] or to our postal address below.

15. Changes to Terms

We may update these Terms & Conditions from time to time to reflect changes in our Services, applicable law, or operational practice. Any changes will be posted on this page with an updated effective date. Continued use of our Website or Services after a change has been posted constitutes acceptance of the revised terms. Where changes are material, we will make reasonable efforts to notify participants who have recently enquired.

16. Contact

For questions about these terms or to notify us of a concern:

• Email: [email protected]
• Address: Famora, 118 Surawong Road, Bang Rak, Bangkok 10500, Thailand